How to Read Restaurant Reviews on Deliveroo?

Wondering how to read restaurant reviews on Deliveroo? Don’t worry, we have got you covered.

In this article we will guide you on how you can read customers reviews on your restaurant.

When running a business reviews are important as they give you an idea on how the customers feel about your product. If reviews are positive then it might provide you immense happiness knowing that the customers are satisfied with your food. It gives you more motivation to take your business to another level.

Similarly, if the reviews are negative then you get a chance to improve on things that has upset the customers. Therefore reading reviews about your business is important.

How to Read Restaurant Reviews on Deliveroo?

You can read the Restaurant Reviews on Deliveroo with the help of Restaurant Hub. Restaurant Hub allows you to see the ratings given by your customers. Besides just being able to see the ratings, Restaurant Hub also allows you to:

• Compare your restaurant’s ratings against other restaurants in your area
• Recognize your prep-time trends over the past seven or thirty days. This will enable you to spot potential areas for rating improvement, which will ultimately result in sales.
• Compare different restaurant websites.

What is Restaurant Hub in Deliveroo?

Deliveroo has a function called Restaurant Hub from where you can manage your restaurant from anytime you like.

With the help of Restaurant Hub, you can:

• Create and run promotions for new or current customers to boost orders by up to 32% using Marketer
• Access your operational data to learn how you can increase sales (i.e. Prep times, rejected orders and customer ratings)
• Download and manage all of your invoices going back a year.
• Find out what foods the public loves.
• Trach orders as they are placed in real time

Are Customer Reviews on my Restaurant Important?

Yes, customer reviews on your Restaurant in Deliveroo are quite important as they help to either increase or decrease your reputation. If your restaurant has many positive reviews then these reviews might help uplift the reputation as well as sales.

Likewise, if your restaurant has many negative reviews, then it might give customers a red flag. However these negative reviews aren’t the end of the world for your business as you can always work on the shortcomings your business has and then comeback stronger.

About Deliveroo

When Will Shu, the founder and CEO of Deliveroo, first moved to London, he was astounded to discover how challenging it was to have high-quality food delivered. He set himself the personal goal of bringing the best local eateries to customers’ doors. When Deliveroo first launched in 2013, Will was one of its first riders.

In more than 200 UK cities and towns, they now operate after eight years, with more than 50,000 self-employed riders, 50,000 restaurant partners, and significant grocery partners. London serves as the home base for Deliveroo, which has offices all over the world and over 2,000 employees.

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