Deliveroo Payment in Progress Stuck | What to do?

I guess you are trying to order food but you run into this problem, Deliveroo Payment in Progress Stuck right? This means your delivery payment method is currently not working.

Don’t worry, today we will help you solve this issue. After reading this article the errors you are facing currently with Deliveroo payment will go away.

Why my Deliveroo Payment in Progress Stuck?

Your Deliveroo Payment in Progress might be stuck when your payment has been preauthorized by your bank ready for Deliveroo to complete the order.

So, if it’s been more than an hour or two since you placed your deliveroo order and you haven’t had a confirmation email yet then most probably your order is already preauthorized and might be on its way. Similarly you could see your order not going through and could appear as pending on your Deliveroo App Dashboard, but in the backend, the order has already gone through.

Also rest assured, no double payment will be taken from your bank account for the order. Deliveroo will cancel the pending amount by 24 hours at most. From your side there’s nothing much you can do while having this issue of Deliveroo Payment Stuck. Regardless rest assured as the funds will definitely reappear on your account within five days max depending on who your card issuer is.

Of course, it’s on Deliveroo since their app is not responding well. Hopefully they will work on their end and resolve this issues as fast as possible so customers don’t need to worry about their Payment getting stuck in Deliveroo.

Delivery Waiting For Payment Confirmation Stuck

If you are stuck at this message Delivery Waiting for Payment Confirmation then please don’t worry as your order might have already gone through. Deliveroo won’t collect any extra money for the order as the payment is already gone through. So please don’t worry if it takes a few days for the payment to disappear from your account statement.

How should I respond if I receive a charge I don’t recognize?

Unrecognized charges, according to Deliveroo, are frequently the result of a friend, coworker, or family member using your payment method. Please ask your family and friends if anyone else may have used your card to order something from Deliveroo.

If it wasn’t them who ordered then you can contact delivery directly through a mail stating the issue. Don’t forget to mention below mentioned information on the mail:

• the final four digits of the used credit or debit card
• the company that issues cards (such as Visa or MasterCard)
• The card’s expiration date
• The transactions’ times and amounts
• The nation and currency associated with your card
• The party debiting funds (eg. DELIVEROOCOUK, DELIVEROOIE)
• Your Deliveroo account’s associated email address, if any

What to do if you are having Deliveroo App issues?

If you are having Deliveroo app issues then first and foremost please check the status of the current smartphone where you have installed this App. For Deliveroo App to run without any issues, your phone should have a stable version of the operating system it runs on.

The App works on both iOS and Android devices. The Deliveroo app also doesn’t support public or private beta versions. Use these suggestions to see if they help if your rider app isn’t functioning or crashes when you try to open it.

Check that you are in a Deliveroo area first and that you have strong internet connectivity. You can see this on the in-app map. Open the Rider app and navigate to Settings > Check for app updates to see which version you are using.

Now please follow the steps mentioned below to solve the issue:

• Try turning on and off with your phone.
• Log out of the app and login with your number again
• Confirm that your phone has enough storage and data.
• Check you are using the most recent version of the app.
• Open the Rider app and navigate to Settings > Check for app updates to see which version you are using.

If you are still having issues with the Deliveroo App, then please contact Deliveroo support writing a mail.